We accept returns for calabriadiamonds.com sales only.
If you are not completely satisfied with your jewel, you may return the item for a full refund within 30 days of purchase.
To receive the refund, the merchandise must be returned in its original, unworn, undamaged condition with the original box, accessories and warranty. Customers must contact our customer service to obtain an RMA number as well as shipping instructions by filling out the CONTACT FORM that we will send you by email. The RMA number must be clearly marked on the outside of the package. Packages without an RMA number outside are at risk to be rejected.
If you purchased using a credit card, the original purchase amount, less shipping, will be credited to your credit card. If you purchased by check or money order, a refund check will be mailed to the billing address on your order. Please return the jewel in the original box with all original packing material, and any other items that came with the jewel.
You are responsible for return shipping costs. For your protection, we recommend you insure your return shipment. We cannot be held responsible for items we do not receive. To return a jewel for credit, it must be in new condition. We cannot issue refunds for jewelry that show signs of wear of use.
We cannot accept modified jewelry for credit. If links are added or removed from the bracelet we cannot accept the jewel for return.
Exchanges after 30 days and worn jewelry are subject to our standard Warranty Policy.
Check our Solitaire Rings Collection
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Why Jerusalem Diamonds
Jerusalem Diamonds is an internationally recognized brand and online retailer known for blending Israeli polished diamonds, Italian style, and Swiss precision into a beautifully crafted masterpiece of fine jewelry.
Each of our luxury fine jewelry creations is crafted using the finest state-of-the-art materials designed to last a lifetime.
Founded in 1985, Jerusalem Diamonds is a leading diamond manufacturer of fine jewelry with over 34 years of experience in the fine jewelry industry.